Sales & Marketing:
Cathy Willoughby, Director of Market Development/ Community Liaison
Cathy is currently the Director of Market Development for Home Helpers. She has over 20 years of healthcare experience in a senior living environment. Prior to joining Home Helpers, she was the Corporate Manager of Training and Development and General Manager for New Seasons Assisted Living Communities. Previously, Cathy served in various positions including Executive Director, Director of Recruitment, and Admission/Marketing Director for Keystone Care, a multi-faceted corporation involved in healthcare, transportation, wholesale drug distribution, video production services, construction, real estate holdings and community theatre.
Carol Fanelli, BSN, Direct of Client Services
Carol worked for many years in healthcare and education before joining the Home Helpers team in June 2009. She serves on the Board of Directors for Senior Community Services and is a member of the Housing Matters committee at the County Office of Services for the Aging (COSA). She also worked as an organizer for home repair and weatherization projects that helped the elderly live safely at home in Delaware County. She has a background in workforce development and serves as the co-chair for the executive committee of the Delaware County Healthcare Partnership. The Healthcare Partnership is comprised of employers and educators who work together to improve the skills of caregivers by providing access to education and training programs that are designed to improve on-the-job performance.
Client Services:
Sharon Murphy, Director of Client Services
I was born in England and came to America in October 2006. My parents emigrated here thirteen years ago and my brother over twenty years ago so it had always been my ambition to come out here myself one day. The opportunity for me came along quicker than I thought when my mom introduced me to a friend she had known for years while I was here on vacation. Two months later I was back here and then married within three months!!! We Brits don’t waste any time!!
Home Helpers was the first job I applied for and I love every minute of it. The people are great to work with and I love talking with our clients, they are special people.
I love to read, listen to music and now I have just become a Nanna for the first time. I love to receive pictures of my grandson, who is back in England.
Joan Spaeder, RN Supervisor
I have worked for Home Helpers for 3 years as an RN Supervisor. I enjoy training all the new caregivers and making in-home visits to our clients, and continuously updating their plan of care. I have been a registered nurse for almost 20 years. I also work on the Telemetry unit at Delaware County Memorial Hospital. I am married and have 2 children. In my spare time, I enjoy spending time at my shore house with my family and friends.
Harry Dampman, Field Supervisor
Harry graduated from Overbrook Sr. High School. He started with Home Helpers in June of 2007 as a caregiver and has the distinction of having received the most client commendations of any other caregiver in our history.He has held his current position since October 2009, and believes that customer satisfaction is measured not only by performing remarkably, but by treating individuals with respect, being truly thoughtful, and taking the time to understand concerns.
Elise Harmon, Care Coordinator
I worked in the finance field for over 15 years, after receiving my Bachelors’ degree in Business Administration. After caring for my grandmother for over 5 years, I realized that I wanted to do more to assist the elderly. I love being a team player at Home Helpers. At the end of the day, I feel a sense of accomplishment, which I have never felt with my other positions. I love to read and spend time with my family.
Victoria Kohlbrenner, Senior Caregiver
I am a positive person with a can do attitude. One of the hardest tasks for me is to have nothing to do. Any challenge that comes my way is handled quickly and efficiently. As a mother of three children, all varying ages, I am ready for just about anything life throws my way. I have a great knack for adjusting to situations with ease and usually feel as though I am sitting on top of the world.
As a high school graduate, with ten years experience in Employee Benefits, I come to Home Helpers ready to take on a new role. Throughout my work experience, I have accomplished numerous goals I have set forth for myself, but this position gives me a feeling of satisfaction at the end of the day. Day in and day out, I help coordinate caregivers to provide assistance to the elderly. Life has taught me that no good deed goes unrewarded. This theory is proven each day as I make a difference.
Janet Brown, On-Call Coordinator
My experience in the Health Care field is very extensive. I have spent many years in clinical offices and medical assisting offices. The position I hold at Home Helpers currently is the On-Call Coordinator. This position is rewarding in numerous ways. Overall, I love the team at Home Helpers and plan to help make things run smoothly.
Administration/Business:
Walt Lawson, Director of Business Affairs
Walt’s business experience is varied and extensive. He has held various management positions in the health care arena that included associations with Baxter International, Drexel University, GlaxoSmithKline, and Spruce Medical Centers. He is a graduate of Abington Sr. High, and holds a BA degree from Ohio Northern University. He believes in getting the job done right the first time is best for everyone.
Steve O’Neill, Senior Administrative Assistant, Direct Link and HLS Representative
My utopia consists of a simplistic, stable lifestyle. I like to look at life, as the glass being half full, not as half empty. My optimism has created a boundary, for all negative energy to refrain from coming too close. I still prefer complex situations, as I would be a natural problem solver.
Steve, a graduate from Haverford High School, is currently Senior Administrative Assistant at Home Helpers. Steve also attended vocational schooling for Business Administration. Steve’s passion for his work can easily be detected by his day-to-day attitude. After applying for a year straight, Steve was brought on board, and has gone the extra mile to show his appreciation for the company. Steve has been a universal employee, filling in where need be. Steve is currently handling Direct Link, Home Living Solutions, and other administrative functions to helps support the directors on a daily basis. Steve’s plan is to continue Adam and Michelle’s dream, and assure that client satisfaction is way past par. Steve is more than pleased to be a part of the Home Helpers Family in Drexel Hill.
Allison Rankin, Administrative Assistant
I am a recent graduate of Pennsylvania State University, with a Bachelors degree in Business. While in school, I worked at a Chevrolet dealership, doing accounts payable/receivable, title and tags. I am the type of person to put my heart and soul into anything I do, whether it is work or school. I make sure to enjoy the little things in life as well as the big things. I am very upbeat person, and try to make the best of every situation.